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FAQ'S


Players

Where can I play games?

You have to choose online games as per your choices,and then you can contact us with gaming platform details.  You received your ID and credentials from the customer service team, and you can download an app or use the online web. Both are available as per your comfort.

Then you can start playing online games on your phone or device.


How can I create my account?

To create an account, you can connect with customer support; they need some basic information like:

  • Username
  • Email address
  • Password
  • Date of birth
  • Country of residence


NOTE: Make sure you are 18+ years old to join the online gaming platform.


Why do players/users need to clear caches and cookies?

Occasionally, you may experience issues where your game lags or freezes, or you may experience graphical errors.


What you'll need to know:

-The type of computer (Mac or PC) or phone (Android or IOS) you're using

-What type of browser are you using to access the web (Internet Explorer, Firefox, Chrome, etc.) unless playing on the app?

 

What are caches, cookies, and histories, and how do you clear them?

Each time you access a file through your web browser (Internet Explorer, Firefox, Chrome, etc.), the browser caches (i.e., stores) it so it doesn't have to keep retrieving the same files or images from the remote website each time you click Back or Forward. You should periodically clear the cache to allow your browser to function more efficiently.

A cookie is a file created by a web browser, at the request of a website, that is stored on a computer. These files typically store user-specific information such as selections in a form, shopping cart contents, or authentication data. Browsers will normally clear cookies that reach a certain age, but clearing them manually may solve problems with websites or your browser.

A browser's history is a log of sites that you visit. When you press a browser's Back button, you are moving back one entry in the history log. Browsers will normally clear history at regular intervals, but you may want to clear it manually for privacy reasons.

See below for how to delete cache, cookies, and history for your browser version. To find out what browser version you are on, select the Help button at the top of your browser window and select the About option.


 

ON A PC OR MAC BROWSER:

Internet Explorer 8 and above

  • unchecked1. Select the dropdown arrow for the 'Safety' menu option found in the upper right of the window.
  • unchecked2. Click Delete Browsing History.
  • unchecked3. Deselect Preserve Favorites Website Data
  • unchecked4. Select Temporary Internet Files, Cookies, and History.
  • unchecked5. Click Delete.

 

Firefox 7.0 and above for Windows

  • unchecked1. Select Tools from the menu options found across the top of the window.
  • unchecked2. From the Tools menu, select Clear Recent History.
  • unchecked3. From the Time range to clear: drop-down menu, select the desired range; to clear your entire cache, select Everything.
  • unchecked4. Click the down arrow next to "Details" to choose what history elements to clear (e.g., check Cookies to clear cookies, check Cache to clear cache, etc.).
  • unchecked5. Click Clear Now.

 

Chrome

  • unchecked1. In the upper right of the window, select the picture of a wrench
  • unchecked2. Select the Tools option
  • unchecked3. From the Tools menu, select Clear browsing data.
  • unchecked4. Select the items you want to clear (e.g., clear browsing history, clear download history, empty the cache, delete cookies).
  • unchecked5. You can choose the period for which you want to clear cached information from the Clear data from this period drop-down menu. To clear your entire cache, select the beginning of time.
  • unchecked6. Click Clear browsing data.

 

Safari

  • unchecked1. From the Safari menu, select Reset Safari.
  • unchecked2. From the menu, select the items you want to reset, and then click Reset.


 

Firefox for Mac OS X

  • unchecked1. From the Tools menu, select Clear Recent History.
  • unchecked2. From the Time range to clear: drop-down menu, select the desired range; to clear your entire cache, select Everything.
  • unchecked3. Click the down arrow next to "Details" to choose which elements to clear. Click Clear Now.

 

IOS MOBILE SAFARI (iPhone, iPod Touch, iPad)

To clear the cache and cookies:

  • unchecked1. From the home screen, tap Settings, and then tap Safari.
  • unchecked2. At the bottom of Safari's settings screen, tap the buttons for Clear Cookies and Clear Cache. To confirm, tap Clear Cookies or Clear Cache again.

To clear history:

  • unchecked3. From the home screen, tap Safari.
  • unchecked4. At the bottom of the screen, in Safari's settings screen, tap the button for Clear History. To confirm, tap Clear History again.

 

ANDROID WEB BROWSER (CHROME)

To clear history:

  • unchecked1. Open the Chrome app on your device.
  • unchecked2. Tap the three-dot icon, found at the top right, to open a dropdown menu.
  • unchecked3. Tap History, then Clear browsing data.
  • unchecked4. If desired, select the oldest date you would like cleared using the Time Range dropdown menu.

To clear cache and cookies:

  • unchecked5. Select Cached images and files.
  • unchecked6. Tap the Clear Data button to clear the cache.

 

ANDROID APP

  • unchecked1. Go to the Settings menu on your device.
  • unchecked2. Tap Storage.
  • unchecked3. Tap Internal Storage under Device Storage.
  • unchecked4. Tap cached data.
  • unchecked5. Tap OK when a dialog box appears asking if you're sure you want to clear all app cache.





What are common technical problems?

Common technical problems that players may encounter while using an online platform include:

  • Slow or unstable internet connection: This can result in slow loading times or frequent disconnections while playing games.
  • Compatibility issues: Some games may not run properly on certain devices or operating systems due to compatibility issues.
  • Game crashes or freezes: This can occur if a game is not functioning properly or if there is a technical issue with the platform.
  • Login or account issues: Players may encounter problems logging into their accounts or may have issues with their account information.
  • Payment processing issues: Players may experience difficulties making deposits or withdrawals, such as payment declines or delayed transactions.
  • Technical malfunctions: This can include issues with the platform's software, hardware, or servers, which can result in game interruptions or downtime.


Online casinos need to have a reliable and effective technical support team in place to assist players with these and other technical issues that may arise. Therefore, we are available 24/7 for technical support.



Business

1. What is Gameroom Online ?

Gameroom Online is an online gaming development platform that develops a variety of online sweepstakes games according to recent marketing trends and helps entrepreneurs, / Distributors/Agents get business opportunities in online gaming.  

Gameroom Online is the all–in–one place for online sweepstake games in various stages.


2. What does Gameroom Online offer?

Gameroom Online Sweepstakes offers you the famous fish game, keno game, roulette, and slots games, including online sweepstakes with new features.


3. What are the key benefits of using Gameroom's platform?

Gameroom Onlione Sweepstakes provides you with the key benefits of the game, designed to make it easy to enter the online gaming world without any prior technical experience.

We provide you all access to entrepreneurs and businesses in the online gaming world, including a variety of genres, mobile games, and web games with high-quality graphics or gameplay. Our games can be played authentically and are designed to be used on any device, anywhere, anytime.


4. How can you make money from an online gaming Business?

You may be interested in becoming a part of the world's fastest-growing industry if you are passionate about online gaming.

There are various ways for online gaming companies to generate revenue, including offering in-purchase games, subscriptions, and advertising. Online gaming websites offer gambling games such as fish games, slot machines, blackjack, and roulette; these are major sources of revenue for online gaming companies.


5. How do I start my own online gaming company/Business?

The Gameroom Online online gaming business, starting with us as an online sweepstakes distributor, is simple. 


To get started, follow these steps:

  • Research: Research our company, products, and services to understand the opportunities and requirements to become a distributor.
  • Contact Us: Get in touch with our sales team through our website or email to express your interest in becoming a distributor.
  • Submit Application: Submit a comprehensive distributor application form, which includes information about your business and experience in the gaming industry.
  • Evaluation: Our team will review your application and evaluate your business to determine if you meet our requirements to become a distributor.
  • Contract Signing: If your application is approved, you will be asked to sign a distribution contract with us. The contract will outline the terms and conditions of your partnership with us.
  • Training: After signing the contract, you will receive training on our products and services, as well as sales and marketing support.
  • Launch: Once you have completed the training, you can start promoting and selling our online casino products to your clients.

Our team will be available to assist you every step of the way to ensure a smooth and successful launch of your business with us as a distributor or agent.


6. What types of online sweepstakes games are offered by the Gameroom Online ?

Gameroom Online sweepstakes games include fish games, slot games, keno games, and many other online games with new features and recent market trends. You can experience the quality of the online sweepstakes games offered by the game at a high level.


7. Are your games customizable?

Yes, in the Gameroom Online, all games can be customized as per the distributor's choices.

It enhances the games by allowing the distributor to add unique features.

Here are several areas where they are commonly customized in online gaming. Like app name, lobby and logo styles, game icon, character creation, gameplay settings, visual custom, and music.

Providing customized online sweepstakes games to players and distributors.


8. What kind of support and maintenance do you provide?

Gameroom Online is committed to providing software development and the development of various types of games with creative designs and graphics, including 24*7 tech support and customer service to all distributors and agents: 

We provide a wide range of services, including game testing, quality assurance, and marketing. Our team of experts is always ready to assist you with the latest industry trends and other solutions related to the platform you own.

Contact us today to learn more about how we can help you.


9. Can you offer a demo or trial version of your software?

Yes, we do. Submit the contact form, and then our team will review and approve the same after we provide you with that demo and training support.


10. How do I become a distributor or agent?

To become a Gameroom Online Sweepstakes Distributor or Agent, you will need to contact the company directly. You can do this by visiting the distributor page and filling out a contact form.

Once you have submitted your application, our team will review it and contact you to discuss your next steps. If you are approved, you will be provided with the training and support that you need to be successful as a distributor.


11. What is the maximum investment required to start the distribution of an online gaming business?

There is a maximum to start the distribution of online gaming, with some important tips to follow to target your location and audience for online games, including the license fee, marketing cost, customer support, payment, or other options.

If you are considering starting an online gaming distribution business, it is important to do your research and develop a detailed business plan, which will help you identify the specific costs that you will need to incur and develop a strategy for raising the necessary funds.


12. What are the rates for the gaming platforms?


The rate for adding platforms to your system can vary and is often based on factors such as the volume of your purchase and the specific platform you want to add. A high volume of purchases may result in a lower rate, as we offer discounts for large orders. The specific platform you choose to add to your system can also impact the rate, as some platforms may have higher costs associated with integration or licensing fees.


13. What payment methods do you accept?

After completing all the processes, you get approval and then go to the payment method by using a few options, including:

  • Wire payment 
  • ACH 
  • Zell 
  • USDT
  • And many more


Disclaimer: We have thousands of distributors across the globe. We do not do screening or monitoring of all of them. Hence, note that the player and the distributor shall be solely responsible for solving all of their disputes regarding payment for credit or cash-out of money in the account. We do not entertain any disputes between players and stores. Thank You.